Our Policy

For New Members : 

 

If you’re new to the club and plan to become a member, but haven’t yet spoken with Coach Ivan, it’s recommended that you attend a free trial class. This will allow the coach to assess your child’s level and assign them to the appropriate group. To schedule a trial, please call, text, or email Coach Ivan.

 

Yearly registration info :

The yearly membership fee of $50, which includes a uniform, serves as a guarantee to hold your child’s place in the group and is therefore non-refundable. Please ensure that you are able to commit before registering.

 

Fall Season 2024 , Sep 4th-Nov 31st info and fees:

 

Cost: $700.

Group Formation, Cancelation Policy

The school year registration fee of 50$ has to be paid prior to this registration.

The groups are formed by age and skill level. Schedule, timing and formation of groups are subject to change by the coach at any time. 

If you choose to pay in installments, you are committing to pay for the entire season. If an installment payment fails or you decide to discontinue in the middle of the season, a recovery fee of $25 will be charged to restore your account to good standing or to reinstate your child’s place in the group.

Please keep in mind that we are transitioning to indoor practices with a maximum capacity of 16 players per session. This means that some interested children will have to be placed on a waitlist. If the payment is not restored within 10 days, your child’s place in the group may be given to another child from the waitlist, and you’ll have to wait for the next opening. 

 

Cancelation Policy:

 

All programs are refundable with a 15 days notice before the season start date. 

If a refund is requested less than 15 days prior to the start of the season, a 25$ non-refundable administration fee will be applied to your refund. 

WE DO NOT OFFER REFUNDS FOR MISSED CLASSES!

Classes missed due to weather, illness, school event, etc. are non-refundable but may be made up in any age- and level-appropriate class during the season. Make-up classes are limited to 3 during the season and should be approved by the coach if there’s an available spot.

A class may be cancelled or postponed by the club to another day and time due to unforseen circumstances. If canceled by the club, either refund (subtraction from the next payment, equivalent to a single class) or a make up class will take place.

Class cancellations due to weather will be sent by email/text and posted on our Heja app and social media.

The main coach may be replaced. We will provide a well-qualified substitute who conforms to the vision of the club. 

Refund for the rest of the paid session can be issued if occurs such injury that prevents the player from practice and the player is not able to continue training. Must be verified by a doctor.

 

Code of Conduct:

 

We strive to provide a safe and supportive environment for all our families. Please notify us if your child has any behavioral, social, or medical concerns that we should be aware of. We have a zero-tolerance policy for bullying or fighting; any confirmed incidents will result in the player, parent, or guardian being removed from the club or suspended for 2 weeks without any program credit. 

Criticism among players is not permitted during practice, as the goal is for everyone to learn and improve. Even professional soccer players make mistakes. No one is perfect. Please, have a talk about it with your child. 

We expect all members to treat their coaches, teammates, and the club space with respect. 

This policy is subject to change by our club at any time.